Privacy Policy

Effective Date: July 23, 2026

Last Updated: July 23, 2026

The Rewired Self respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how Krystal Rose LLC, doing business as The Rewired Self and/or The Rewired Self Coaching, The Founder Rewire or Therewiredself.app (“The Rewired Self,” “Company,” “we,” “us,” or “our”), collects, uses, discloses, stores, and protects information when you:

Visit therewiredself.com or related webpages;

Complete a quiz, assessment, intake form, or application;

Subscribe to our emails or text messages;

Schedule a consultation or appointment;

Purchase a course, program, event, retreat, digital product, or service;

Participate in coaching, NLP, hypnotherapy, Rapid Transformational Therapy (“RTT”), workshops, or communities;

Communicate with us by email, telephone, text message, social media, or another method; or

Otherwise interact with a service that links to this Privacy Policy.

Collectively, these are referred to as the “Services.”

By using the Services or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with us.

A. Contact and Identity Information

We may collect:

- First and last name;

- Email address;

- Telephone number;

- Mailing or billing address;

- Age or date of birth when relevant;

- Social-media profile information;

- Account username or login details; and

- Preferred communication methods.

B. Purchase and Transaction Information

When you make a purchase, we may collect:

- Products or services purchased;

- Transaction dates and amounts;

- Billing information;

- Payment status;

- Refund or dispute information; and

- Information required to administer payment plans or subscriptions.

Payment-card information is generally processed directly by third-party payment processors, such as Stripe or another payment provider. We do not ordinarily receive or store your complete payment-card number.

C. Appointment and Program Information

We may collect information connected with:

- Consultation requests;

- Appointment dates and attendance;

- Program enrollment and participation;

- Course progress;

- Community activity;

- Session notes and follow-up information;

- Forms, worksheets, reflections, and exercises;

- Recordings or transcripts when notice and appropriate permission are provided; and

- Communications between you and The Rewired Self.

D. Coaching and Sensitive Personal Information

Because of the nature of our Services, you may choose to provide sensitive information relating to your:

- Personal history and life experiences;

- Emotional wellbeing;

- Stress, anxiety, habits, or behavioral patterns;

- Relationships and family circumstances;

- Career, business, or financial concerns;

- Beliefs, values, identity, or spirituality;

- Physical or mental-health history;

- Medications, diagnoses, or treatment history;

- Trauma-related experiences;

- Substance use or psychedelic experiences;

- Sexual orientation, gender identity, race, ethnicity, or religious beliefs; or

- Other information you consider private or sensitive.

We ask that you provide only information reasonably necessary for the service you are requesting.

We use sensitive information primarily to assess service suitability, personalize your experience, provide the requested service, communicate with you, maintain safety, and meet our legal or professional obligations.

We do not use identifiable coaching, health-related, or session information for targeted advertising.

E. Quiz, Assessment, and Application Information

When you complete a quiz, assessment, or program application, we may collect:

- Your answers;

- Calculated scores or categories;

- Archetype, pattern, regulation-style, or other results;

- Goals and areas of interest;

- Business, career, relationship, or personal-development information; and

- Inferences generated from the information you provide.

Quiz and assessment results are educational and are not medical or psychological diagnoses.

F. Marketing and Communication Information

We may collect:

- Email subscription preferences;

- Text-message consent and preferences;

- Responses to campaigns;

- Email opens and link interactions;

- Event registrations;

- Survey responses;

- Testimonials and reviews; and

- Records of your communications with us.

G. Website and Device Information

When you use the Website, we and our technology providers may automatically collect:

Internet Protocol (“IP”) address;

Browser and device type;

Operating system;

Approximate geographic location;

Referring website;

Pages viewed;

Links clicked;

Date, time, and duration of visits;

Cookie and device identifiers;

Website interactions;

Advertising attribution information; and

Technical or diagnostic information.

2. How We Collect Information

We may collect information:

Directly from you;

Automatically through cookies and similar technologies;

Through our scheduling, customer-relationship-management, payment, email, course, video, survey, and communication platforms;

From social-media platforms when you interact with our accounts or advertisements;

From referral partners when you have authorized the referral;

From publicly available sources; and

From service providers acting on our behalf.

3. How We Use Information

We may use personal information to:

Operate, maintain, and improve the Website;

Respond to questions and consultation requests;

Schedule and administer appointments;

Evaluate whether a service may be appropriate for you;

Provide coaching, NLP, hypnotherapy, RTT, programs, courses, events, retreats, assessments, and digital resources;

Personalize content and recommendations;

Create and maintain user accounts;

Process payments, refunds, subscriptions, and payment plans;

Deliver purchases and program materials;

Provide customer support;

Communicate about appointments, purchases, programs, and account activity;

Send newsletters, educational content, offers, and marketing communications when permitted;

Deliver text messages when you have provided the required consent;

Understand Website performance and visitor engagement;

Measure the effectiveness of advertising;

Protect the security and integrity of our Services;

Detect fraud, misuse, or unlawful activity;

Enforce our agreements and policies;

Maintain records and meet accounting, tax, insurance, and legal obligations;

Establish, exercise, or defend legal claims; and

Carry out other purposes disclosed when information is collected or authorized by you.

We may combine information collected through different parts of the Services when reasonably necessary for these purposes.

4. Coaching and Health-Related Information

The Rewired Self is a coaching and personal-development business and is not necessarily a healthcare provider or “covered entity” under the Health Insurance Portability and Accountability Act (“HIPAA”).

Therefore, information you provide may not receive the same legal protections as medical records held by a HIPAA-covered physician, hospital, therapist, or health plan.

This does not mean that we treat sensitive information casually. We limit its use and disclosure as described in this Privacy Policy and use reasonable safeguards appropriate to the information.

Please do not submit extensive medical, mental-health, or trauma information through ordinary contact forms, email, social-media messages, or text messages unless requested through an appropriate intake process. These communication channels may not be designed for confidential clinical information.

5. How We Disclose Information

We may disclose personal information in the following circumstances.

A. Service Providers

We may provide information to companies that perform services on our behalf, such as:

Website hosting and design providers;

Customer-relationship-management platforms;

Scheduling and calendar providers;

Payment processors;

Email and text-message platforms;

Cloud-storage providers;

Video-conferencing services;

Course and membership platforms;

Quiz, survey, and form providers;

Analytics and advertising providers;

Bookkeeping, accounting, insurance, and professional advisors; and

Security and technical-support providers.

These providers may access information only as reasonably necessary to perform their services, subject to their agreements and privacy practices.

Platforms we use or may use include Wix, GoHighLevel, Stripe, Google Workspace, Google Analytics, Zoom, Meta, and other functionally similar providers.

B. With Your Direction or Consent

We may disclose information when you direct us to do so or provide consent. This may include referrals, collaborative services, testimonials, photographs, recordings, or success stories.

We will not publicly share identifiable client stories, session information, testimonials, photographs, audio, or video without the permission required by our agreement with you and applicable law.

C. Legal, Safety, and Compliance Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with a law, subpoena, court order, or valid legal process;

Respond to lawful government requests;

Protect our legal rights or property;

Investigate fraud, abuse, or security incidents;

Enforce an agreement;

Protect the safety of you, another person, or the public; or

Address a situation involving a credible threat of serious harm.

Nothing in this Privacy Policy creates a legally recognized professional privilege where one does not otherwise exist.

D. Business Transactions

If the Company is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be reviewed or transferred as part of that transaction, subject to applicable law.

E. Deidentified or Aggregated Information

We may use or disclose information that has been aggregated or reasonably deidentified so that it cannot reasonably be associated with you.

We will not attempt to reidentify deidentified information except as permitted by law.

6. Sale or Sharing of Personal Information

We do not sell personal information for money.

Some advertising and analytics technologies may collect or receive identifiers, Internet activity, or advertising-attribution information. Under certain privacy laws, this activity may be considered “sharing” personal information for cross-context behavioral advertising even when no money is exchanged.

Where required, we provide a method to opt out of the sale or sharing of personal information and honor legally recognized opt-out preference signals.

We do not knowingly sell or share identifiable coaching information, session content, quiz responses revealing sensitive concerns, or health-related information for targeted advertising.

To submit an opt-out request, contact us at [email protected]

7. Cookies and Similar Technologies

The Website may use cookies, pixels, tags, local storage, analytics tools, and similar technologies.

These technologies may be used to:

Operate essential Website functions;

Remember preferences;

Maintain security;

Understand Website use;

Improve performance;

Measure campaigns;

Attribute registrations or purchases; and

Deliver or measure advertising.

Some cookies are necessary for the Website to function. Others may be analytics, functionality, or advertising cookies.

Where required by law, we will request consent before placing nonessential cookies. You may be able to manage preferences through our cookie banner or your browser settings.

Blocking cookies may affect Website functionality. Browser-level privacy settings may not block every tracking technology.

8. Analytics and Advertising

We may use analytics tools, including Google Analytics or similar services, to understand how visitors use the Website.

We may also use advertising tools provided by platforms such as Meta or Google to measure advertising performance, understand whether an advertisement led to a Website visit or purchase, or create audiences as permitted by law.

We should not configure advertising technologies to receive information entered into sensitive intake forms, coaching forms, or areas containing identifiable health-related information.

You may manage certain advertising preferences through:

Our cookie-preference tool;

Your browser settings;

Google’s advertising settings;

Meta’s advertising settings; and

Industry opt-out tools available in your region.

9. Email Marketing

If you subscribe to our mailing list or otherwise consent to marketing, we may send educational information, announcements, invitations, promotions, and offers.

You may unsubscribe by selecting the unsubscribe link in a marketing email or contacting us at [email protected].

We may continue sending non-promotional communications relating to an active account, purchase, appointment, payment, or legal matter.

10. Text Messages

If you expressly opt in to text messages, we may send appointment reminders, service communications, educational content, or marketing messages consistent with the consent you provided.

Message frequency may vary. Message and data rates may apply. Consent to marketing text messages is not a condition of purchase.

You may opt out by replying STOP. You may reply HELP for assistance or contact us at [email protected].

Mobile opt-in information and text-message consent will not be sold or shared with unaffiliated third parties for their own marketing. We may provide this information to service providers that help deliver the requested messages.

11. Payment Processing

Payments may be processed by Stripe or another third-party payment provider.

Payment processors collect and use your information according to their own privacy policies and security standards. We encourage you to review the applicable processor’s policy before submitting payment information.

We may receive limited transaction details, such as your name, contact information, purchase amount, payment status, and a partial payment-card identifier.

12. Video Sessions and Recordings

We may provide sessions or programs through Zoom or another video-conferencing platform.

A session, workshop, group call, or event will not be recorded by us without notice and any permission required by applicable law or our agreement with you.

If a group session is recorded, we will explain whether participant audio, video, names, or chat messages may be captured and how the recording may be used.

You may not record another participant or a private session without prior permission from everyone whose consent is legally required.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Provide the requested Services;

Maintain business and transaction records;

Comply with tax, accounting, insurance, and legal obligations;

Resolve disputes;

Enforce agreements; and

Protect our legal rights and the safety of our clients.

Retention periods vary according to the type of information, the nature of the relationship, legal requirements, and operational needs.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to technical and legal limitations.

Information stored in backups may remain for a limited period before being overwritten or deleted.

14. Data Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain.

However, no website, electronic communication, database, or storage system is completely secure. We cannot guarantee absolute security.

You are responsible for protecting your passwords, devices, and account information. Contact us promptly if you believe your account or information has been compromised.

15. Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

Know whether we process your personal information;

Request access to personal information;

Request correction of inaccurate information;

Request deletion of certain information;

Obtain a copy of certain information;

Opt out of certain targeted advertising;

Opt out of the sale or sharing of personal information;

Limit certain uses of sensitive personal information;

Withdraw consent when processing is based on consent; and

Appeal a denied privacy request where applicable.

These rights may be subject to legal exceptions. For example, we may retain information needed to complete a transaction, maintain required records, detect security incidents, exercise legal rights, or comply with law.

To submit a request, email [email protected] with the subject line “Privacy Request.”

We may need to verify your identity before completing certain requests.

We will request only the information reasonably necessary for verification.

You may use an authorized agent where permitted by law. We may request evidence that the agent is authorized to act for you.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

16. California Privacy Notice

This section applies to California residents to the extent required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”).

During the preceding 12 months, we may have collected the following categories of personal information:

California category

Examples

Primary purposes

Identifiers

Name, email, telephone number, IP address, account identifier

Communication, accounts, appointments, security

Customer-record information

Contact, billing, purchase, and service information

Transactions and service administration

Commercial information

Purchases, program enrollment, transaction history

Providing Services and maintaining records

Internet activity

Pages viewed, links clicked, cookie and device data

Website operation, analytics, and advertising

Geolocation

Approximate location derived from an IP address

Security, analytics, and regional settings

Audio or visual information

Session or event recordings when authorized

Service delivery, education, or authorized marketing

Professional information

Occupation, business, career, or professional goals

Coaching and program personalization

Sensitive personal information

Health-related details, personal history, account credentials, and other sensitive information you voluntarily provide

Suitability, personalization, safety, and service delivery

Inferences

Quiz results, preferences, patterns, or areas of interest

Educational results and personalized content

We collect these categories from the sources and for the purposes described elsewhere in this Privacy Policy.

We may disclose these categories to service providers, contractors, professional advisors, government authorities when legally required, and other parties at your direction.

We do not knowingly sell personal information for money. Advertising-related disclosures involving identifiers or Internet activity may be considered “sharing” under California law.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

17. California “Shine the Light” Requests

California residents may request certain information concerning the disclosure of personal information to third parties for their direct-marketing purposes where this law applies.

We do not disclose sensitive client or coaching information to unaffiliated third parties for their own direct marketing.

Requests may be sent to [email protected] with the subject line “California Shine the Light Request.”

18. Do Not Track and Opt-Out Preference Signals

Some browsers provide “Do Not Track” settings. Because there is no single universally accepted standard for responding to these signals,

the Website may not respond to traditional Do Not Track signals.

Where required by applicable law, we will process recognized browser-based opt-out preference signals, such as the Global Privacy Control, as a request to opt out of the sale or sharing of personal information for the browser or device sending the signal.

19. Children’s Privacy

The Website and Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

Our general Services are intended for individuals who are at least 18 years old.

If we agree to provide a service to a minor, we will obtain parent or legal-guardian involvement and consent as required by law. A separate agreement and privacy disclosures may apply.

If you believe a child has provided personal information without appropriate authorization, contact us at [email protected].

20. External Websites and Services

The Website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy, security, or content practices of third parties. This Privacy Policy applies only to information processed by or on behalf of The Rewired Self.

Review the privacy policy of any third-party service before providing personal information.

21. International Visitors

The Rewired Self is based in the United States. If you access the Services from another country, your information may be transferred to, processed, and stored in the United States or other countries where our providers operate.

Privacy laws in those locations may differ from the laws in your country.

Where required, we will process personal information on an appropriate legal basis and use legally recognized safeguards for international data transfers.

22. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our Services, technologies, business practices, or legal obligations.

The revised policy will be posted on this page with a new “Last Updated” date. When required, we will provide additional notice or request renewed consent.

23. Contact Us

Questions, concerns, and privacy requests may be directed to:

The Rewired Self

Legal Business Name: Krystal Rose LLC

Attention: Privacy

Email: [email protected]

Telephone: 714-794-5438

Mailing Address: 379 Rochester Street Costa Mesa CA

Website: https://therewiredself.com